They sent the wrong products and do not respond to emails.
Top4Mobile.hr
We’re sorry that we sent you the wrong products and that you didn’t receive a response to your email. We apologise for the inconvenience – please send us your order number via message so that we can resolve the situation as soon as possible.
The strap colour is incorrect. It says gold, but they sent me silver. I contacted the departments, but they suggest that I return it to a Bulgarian office and have it forwarded from there to them. Naturally, the costs are at my expense. On top of that, I paid an additional fee for hassle-free claims and delivery in the event of an incorrect product. So far, they are unwilling to fulfil any of this. I am very disappointed.
Top4Mobile.bg
We’re sorry that you received the wrong strap colour and that the handling of your complaint did not meet your expectations. This situation is not acceptable. Please contact us again with your order number so that we can look into your case and find a fair solution without any unnecessary costs on your part.
Worked brilliantly......would gladly use again anytime
Good value for money (bought on offer), it took much longer than promised.
Top4Mobile.fr
Thank you for your review. We’re pleased that you appreciated the value for money, and we sincerely apologise that the delivery took longer than promised. We will work to improve our shipping times.
Fast and reliable communication.
Extremely slow delivery – over 7 days. The case had defects on the back – 3 circles, as if it had been pressed and cut on.
Top4Mobile.bg
We apologise for the delayed delivery and the condition of the case. This does not meet our standards. Please contact us with your order number so that we can offer a quick solution – a replacement or a refund.
The order wasn’t delivered within the specified timeframe, and when I contacted them, they even lied to me... I’ll definitely file a complaint with the Slovak Trade Inspection against that shop.
15 days later, I still haven't received the product.
Top4Mobile.es
We are very sorry for the delay and the inconvenience caused. Please contact us with your order number so we can check the shipment and provide you with a solution as soon as possible.
I still don’t have the parcel at home, just 3 emails saying that the delivery date has been postponed. So far, a great disappointment... I can’t rate the products yet, as I still don’t have them at home.
Top4Mobile.sk
We’re sorry for the delivery delay and understand your disappointment. We’ll investigate the situation with the carrier and do everything we can to ensure your parcel is delivered as quickly as possible. Thank you for your patience.
Top4Mobile.hr
Thank you for your positive review. We are delighted that you are satisfied and would be pleased to welcome you again.
I placed an order on 12 July (a screen protector for a tablet) and received an email with an expected delivery date of 22 July. Today is 23 July, and I haven’t received any updates. I decided to email customer service myself. They replied the next morning, on 24 July, saying that my order was on its way and that I would receive another email shortly. That same afternoon, they sent me an email stating that the order had ultimately been cancelled because the product was out of stock and they were unable to order it. Meanwhile, on their website, even today, it still says the product is in stock...
Top4Mobile.gr
We are sorry for the situation that has arisen and for the outdated information about the product’s availability. We understand your disappointment with the delayed communication and cancellation of your order. We will review your feedback to improve both stock-level information and customer communication.
Everything perfect, top-quality case, just as I wanted it. RECOMMENDED
Good price, fast delivery
Everything is absolutely fine. The product matches perfectly. Fast delivery. Simply top-notch.
Top4Mobile.cz
We are sorry about the delay to your order and the missing Czech manual. We understand your dissatisfaction and will investigate the situation. We will be happy to send you the Czech manual electronically – please contact our customer support with your order number.
The shop isn’t communicating, and I still haven’t received anything 😖
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Everything on time and okay
- well-made - sturdy
- sturdy material
- you need to allow for a larger size, but that’s fine because of the extra-long extension rod
The goods were delivered quickly.
However, the quality was appalling – a complete waste of money. I definitely wouldn’t recommend it to anyone!!
Top4Mobile.cz
We’re sorry that you’re not satisfied with the quality of the goods. Please contact our customer support team; we’ll be happy to resolve the situation with you.
The goods have not been dispatched
Top4Mobile.cz
We apologise for the delay in dispatching your order. Please contact us with your order number so that we can investigate and resolve the situation as quickly as possible.
The parcel arrived within the stated timeframe, the goods are as described and everything is absolutely fine. Everything’s great. Thank you very much!
I’ve been waiting 14 days for the goods
Top4Mobile.cz
We apologise for the long wait. Please contact us with your order number so that we can check the shipment as quickly as possible.
I’m still waiting for the item I ordered two weeks ago
Top4Mobile.fr
Hello, we are sorry for this delay. Please contact us with your order number so that we can check the delivery promptly.
No reply to emails; the goods were ordered on 1 July, were due to be delivered by 10 July at the latest, and arrived on 13 July
Top4Mobile.cz
We apologise for the delivery delay and inadequate communication. We take your feedback seriously and are working to improve our customer support.
Everything’s fine, quick delivery, good value for money.
Top4Mobile.hr
Verified review
