Top4Mobile
Public profile

Top4Mobile

Computers & electronics
4.6 13712 reviews

Informations

E-shop with mobile phones and premium accessories. The biggest offer of premium accessories for the best prices.

Verified review
4.6
Excellent · 13712 reviews
5
4
3
2
1

Contact

Shield-Sk s.r.o.
H. Meličkovej 12 84105 Bratislava Slovakia
Company id: 46701494
VAT: SK2023549671
Top4Mobile info@top4mobile.eu

Shops

20
at Top4Mobile.at be Top4Mobile.be bg Top4Mobile.bg cz Top4Mobile.cz de Top4Mobile.de dk Top4Mobile.dk es Top4Mobile.es eu Top4Mobile.eu fi Top4Mobile.fi fr Top4Mobile.fr gr Top4Mobile.gr hr Top4Mobile.hr hu Top4Mobile.hu it Top4Mobile.it nl Top4mobile.nl pl Top4Mobile.pl ro Top4Mobile.ro se Top4Mobile.se si Top4Mobile.si sk Top4Mobile.sk

Customers say

AI summary

Top4Mobile has received a positive rating of 4.22 out of 5 over the last three months, with customers most often praising the fast processing of orders, good prices, and high-quality packaging or products. Most ratings are five-star, and several buyers describe the purchase as hassle-free. However, a smaller but significant proportion of customers report delayed or undelivered parcels and weaker communication when resolving problems.

AI-powered summary based on recent customer reviews
Fast processing Good prices High-quality packaging Mostly hassle-free Occasional delivery problems
Review highlights
„Order processed quickly, product well packaged, parcel arrived undamaged 👍“ „Good selection, prices and delivery speed. I recommend it.“ „Minimal communication and a longer delivery time, otherwise OK!“
Verified review

Reviews

13712 reviews
Filter

Veronika

czTop4Mobile.cz Verified review
Everything is absolutely fine.
czTop4Mobile.cz Verified review
Fast delivery, great price and beautiful products! Thank you! :)
czTop4Mobile.cz Verified review
Super-fast delivery

Jiří S

czTop4Mobile.cz Verified review
For that price, the case is brilliant and delivery was fast too 👍

Orsolya

huTop4Mobile.hu Verified review
Fast response, accurate tracking and delivery.

Shop customer

itTop4Mobile.it Verified review
Delivery times are two or three times longer than stated; I do not recommend it.
Top4Mobile.it
We are sincerely sorry for the delay in delivery. We understand your disappointment: the stated delivery times must be respected. Please contact us with your order number so that we can investigate what happened and assist you as best we can.

Shop customer

itTop4Mobile.it Verified review
You’re terrible! Free returns, my arse! You’re scammers!
Top4Mobile.it
We’re sorry about your experience. Free returns are subject to the conditions stated on our website; we’d like to review your case straight away and help resolve it. Please contact us with your order number.

Shop customer

skTop4Mobile.sk Verified review
I still haven’t received anything, and it’s been 10 days since placing the order.
Top4Mobile.sk
We are sorry that your order has still not arrived after 10 days. Please contact us with your order number so that we can investigate the delivery immediately and resolve the situation as soon as possible.
skTop4Mobile.sk Verified review
The parcel still hadn’t been delivered since I placed the order on 18 September, so I cancelled it after 10 days. They must have been on holiday, as nobody responded to my order at all.
Top4Mobile.sk
We are sorry about your experience and apologise for the undelivered order and the lack of communication. This is not the standard of service we aim to provide. We take your feedback seriously and will take steps to prevent a similar situation from happening again.
hrTop4Mobile.hr Verified review
The wrong order was sent; they request a return and provide a non-existent code and a non-existent supplier in Croatia for the return.
Top4Mobile.hr
We’re sorry about the situation. Sending the wrong order and providing invalid return details are not acceptable. Please contact us via the order message—we’ll investigate the situation and arrange the correct return or exchange free of charge.

Tetiana Vasylenko

czTop4Mobile.cz Verified review
The phone screen protector did not arrive.
Top4Mobile.cz
We’re sorry that the protective film did not arrive. Please contact us with your order number – we’ll investigate the situation as soon as possible and resolve it.
czTop4Mobile.cz Verified review
After ten days, nothing has arrived yet.
Top4Mobile.cz
We’re sorry that your parcel has not arrived yet. Please contact us with your order number so that we can check its status and resolve the situation as soon as possible.

Shop customer

czTop4Mobile.cz Verified review
Everything is fine

Rodolfo

atTop4Mobile.at Verified review
Excellent!
czTop4Mobile.cz Verified review
Delivery was completed, but the shop did not respond to my enquiry about when the goods would arrive...
Top4Mobile.cz
We’re sorry that you didn’t receive a reply from us to your delivery enquiry. Thank you for bringing this to our attention – we’ll certainly improve our communication so that customers are informed about the status of their order in good time.

VIEILLE-PETIT E

frTop4Mobile.fr Verified review
I am extremely dissatisfied with the service. I ordered a phone case for an iPhone 14, but received an iPhone 13 PRO MAX case, which is not the right size at all. Following this, it was impossible to contact customer services. I sent several follow-up messages requesting a returns form and a refund, but still have received nothing. The home page is unavailable or no longer exists; here are the messages I receive.
Top4Mobile.fr
We are sincerely sorry for this error and for the lack of response from our after-sales service. This is not the experience we wish to provide. Please contact us directly with your order number so that we can send you a return label and process your refund as soon as possible.

Peter G.

skTop4Mobile.sk Verified review
Order processed quickly, product well packaged, parcel arrived undamaged👍

Shop customer

hrTop4Mobile.hr Verified review
The wrong phone case arrived; it is too large and does not fit the requested phone model.
Top4Mobile.hr
We’re sorry that you received the wrong cover. Please contact us with your order number – we’ll be happy to help you exchange it for the correct type or return the item.

Hrvoje V.

hrTop4Mobile.hr Verified review
Everything is great Fast delivery

Shop customer

deTop4Mobile.de Verified review
Goods were fine. I selected and paid for delivery with DHL, but it was delivered by DPD. The goods were not received until after 5 days.
Top4Mobile.de
Thank you for your feedback. We are sorry that the order was not dispatched with DHL as selected and that delivery took longer. We take your comment seriously and are working to improve our shipping process.

Shop customer

czTop4Mobile.cz Verified review
Top4Mobile.cz
We’re sorry that you were not satisfied. We would appreciate it if you could let us know what we can improve.

Shop customer

czTop4Mobile.cz Verified review
The order did not arrive within the promised timeframe, and I received no updates about the order I had paid for in advance. Communication was impossible, with no response to emails, WhatsApp, chat… It was extremely difficult to get anything resolved. Eventually, the chat informed me that the goods, which were listed as being in stock, were unavailable and that the order had been cancelled. I am waiting for the payment to be refunded.
Top4Mobile.cz
We are sorry about your experience and apologise for the delay and inadequate communication. The order cancellation has been processed, and we will refund your payment as soon as possible. We will do everything we can to improve our services.

Manuela L

deTop4Mobile.de Verified review
Everything worked great!

Krisztián

huTop4Mobile.hu Verified review
The contents of the received parcel do not match what was included in my order.
Top4Mobile.hu
We apologise for the inconvenience. Please contact us with your order details so that we can investigate the issue and find a solution as soon as possible.
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