Feature catalogue

Everything you need for trusted reviews in every market

From the automated invitation to publishing the rating. euro.reviews connects orders, store and product reviews, AI tools, widgets and integrations in one system.

01

Review collection from real orders

Invitations are created from order data and reach customers at the right time with content matching their purchase.

01.01

Automated post-purchase invitations

When an order is received, the system prepares an invitation to rate the store and the purchased products.

01.02

Configurable sending time

Each store chooses how many days after purchase the customer should receive the invitation.

01.03

Company-wide invitation overview

See invitations across the company, their status and timeline in one place. Filter by store, group, status, date range, email or order.

01.04

Manual sending and cancellation

Send an invitation immediately, resend it or cancel it from the account or through the API.

01.05

Order items in the invitation

An order can include individual products so customers rate exactly what they purchased.

01.06

Verified purchase connection

A review is connected to a unique invitation and order, allowing verified ratings to be identified.

02

Store and product review management

One workspace for ratings across all stores, products and markets with tools for the team's daily work.

02.01

Store reviews

Collect an overall rating of the purchase, delivery and customer experience with the store.

02.02

Purchased-product reviews

Attach products to each order and collect a separate rating for every item.

02.03

Dedicated review management

Manage store and product reviews from the main menu and filter them by store, group, type, rating, verification, date range and search text.

02.04

Merchant replies

Reply to reviews and keep customer communication directly beside the original rating.

03

AI and multilingual reputation

AI translates content, automates replies, analyses feedback and prepares localised public summaries while preserving the original rating.

03.01

Automated review translations

Review text can be made available in other languages while the original content always remains preserved.

03.02

Reply translations

A merchant reply can be translated for customers in additional markets.

03.03

Automated AI replies

The AI agent can reply to every review or only negative ones using your brand instructions. Test the setup on a sample review before enabling it.

03.04

Public AI review summaries

For selected stores or groups, AI creates a Customers say summary, topic badges and representative review highlights. Choose a one-month, quarterly or yearly review window and a refresh interval; the result is translated into the relevant store languages.

04

Publishing, integrations and exports

Show verified ratings on a public profile or store and make the same data available to your own systems.

04.01

Public store profiles

Each store or group can have a public profile with its rating, reviews, localised content and an optional AI feedback summary.

04.02

Widget and iframe editors

Configure content, language, filters and colours in a live preview, then copy the generated embed code into your store.

04.03

Store-review iframe

Select stores, language, minimum rating, review count, verified purchases only and custom colours for the embedded overview.

04.04

Product-review iframe

Embed product ratings beside a specific item by SKU and configure their language, content and appearance.

04.05

REST API and integration keys

The API receives orders and invitations, controls delivery and uses a client integration key to expose only the store and product reviews belonging to that account.

04.06

CSV review exports

Export approved store and product reviews for further processing in your own tools.

05

Statistics, team and subscription

Track rating overview, trends and distribution with additional filters, manage team access and keep orders, AI credits and your selected plan under control.

05.01

Filtered statistics and AI analysis

Dedicated statistics show overview, trends and rating distribution by date range, store, group, review type, rating and verification. AI adds a summary of themes, strengths and issues.

05.02

Reporting and moderation

Merchants can report a review, explain the reason and attach supporting evidence. AI assesses it first and sends cases requiring a manual decision to an administrator.

05.03

Multiple stores, groups and teams

Manage multiple stores in one account, organise them into groups and grant access to team members.

05.04

Plan, limits and AI credits

See the current plan, order and AI-credit usage and individual AI operations in your account. Change plans without losing stored reviews or settings.

euro.reviews

Launch your first store without a monthly fee

Create an account, add a store and begin with the Free plan. When you need more capacity, you can try Start for 30 days without a payment card.

Office

Priemyselná 1, Bratislava, Slovakia

European Business Solutions s.r.o.

VAT: SK2121621689